Client Testimonials


Joe Recomendes
Coached by Sarah Hart

“What a trip. I spent four months training for my first triathlon, and completed the Lake Norman YMCA Sprint Triathlon. And I placed third in my category! Big thanks to my family for always telling me how much progress I’ve been making over the last three years. And a huge thanks to my coach, Sarah Hart, absolutely could not have done it without her training and nutrition. Seriously – thank you to everyone who helped me get here. My heart is so full of gratitude and pride this morning. On to the next one…” – Joe Recomendes

Lisa Bishop
Coached by Sarah Hart & Kay Sanborn

“It had been a long-term goal of mine to someday give the Ironman 70.3 distance a shot. I loved the sprint and international distances but wanted to challenge myself further. I knew that the only way I was going to achieve my goals was to find a coach that could customize a training program that would highlight my strengths and strengthen my weaknesses. Coach Sarah’s attention and expertise brought me from a mediocre barely making it through the swim to a confident and strong front of the pack swimmer. With programmed speed workouts at the track Coach Kay has helped me to get faster, more efficient and become a more knowledgeable runner. Her experience and coaching set me up for PRs in both 5K and Half Marathon distances. I started with UpGrade in May 2019 and since then have finished 7 IM 70.3 races, with a Top 10 finish, and have qualified for 2 IM 70.3 World Championships (2021, 2022). Triathlon may be an individual sport, but it is by no means a solo endeavor. There is no way I would have the amount of success in this sport if not for Team UpGrade. I am forever grateful, always learning, and cannot wait to see what’s next. This journey has been so much more rewarding because of the people I get to do it with.” – Lisa Bishop

Jack Haddock
Coached by Megan Hovis

“I was at a point in my life that I needed to do something about my health,” Jack says. “I was overweight and out of breath in everyday basic activities, including trying to keep up with my children.” He stumbled upon an article about excuses people use for not exercising. In the article, Megan Hovis, an UpGrade Lifestyle Personal Trainer and Registered Dietitian, had some motivating words that inspired Jack to contact her for a consultation. Megan designed a balanced fitness plan with weekly assessments. “I was surprised to have lost 15 pounds in the first three weeks and then an additional seven pounds in the next three weeks,” Jack says. He had developed a new network of running friends, many of whom are UpGrade Lifestyle clients. UpGrade Lifestyle has various fitness services in which Jack participates, including yoga, swim lessons and indoor cycling classes and run classes. This year, Jack is working toward completing his first triathlon and maintaining his active and healthy lifestyle. And now, Jack’s children are trying to keep up with him! – Jack Haddock

Hope Dunlap: Before & After
Coached by UpGrade Professional Team

“When I found UpGrade Lifestyle I was severely overweight, timid, depressed; unhealthy, unmotivated and simply afraid to get off my couch. The UpGrade team helped me change the way I ate and the way I saw food. Through their classes and individual training plans, they changed the way I moved and taught me that we are always capable of so much more than we think, in training and in everyday life. With their guidance and never-ending flow of positivity and support, I’ve been able to complete quite a few half marathons, two full marathons and IRONMAN 70.3 Eagleman, and don’t plan on slowing down anytime soon! Most importantly, UpGrade helped me reclaim my health, my self-confidence; myself. It just goes to show that when you surround yourself with positive people, amazing things happen!”- Hope Dunlap